Shipping Policy

Effective Date: 24 May 2026

Thank you for shopping with Nocap Store. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand our shipping process, delivery timelines, and related terms.

1. Order Processing Time

All orders are processed within 2 business days after payment confirmation.

Orders are not processed or shipped on:

• Sundays
• Public holidays
• National holidays

During high-demand periods, sales, or holidays, processing times may be slightly delayed.

Once your order has been processed and shipped, you will receive a confirmation email or message with tracking details.

2. Shipping Methods Available

We may offer the following shipping options depending on your location:

• Standard Shipping
• Express Shipping
• Same-Day or Next-Day Delivery (where available)

Shipping availability may vary based on:

• Delivery location
• Product availability
• Courier service coverage

Shipping partners may include trusted courier providers and logistics companies.

3. Delivery Timeframes

Estimated delivery times are as follows:

Please note:

• Delivery times are estimates only
• Actual delivery may vary due to courier delays, weather conditions, remote locations, customs clearance, or unforeseen circumstances

4. Shipping Costs

Shipping charges are calculated at checkout based on:

• Delivery location
• Product weight/size
• Shipping method selected

Shipping Rates:

• Standard Shipping: [SHIPPING COST]
• Express Shipping: [SHIPPING COST]
• International Shipping: [SHIPPING COST]

We may occasionally offer:

• Free shipping promotions
• Discounted shipping offers
• Minimum purchase free shipping thresholds

These offers will be clearly displayed on the website when applicable.

5. Tracking Information

Once your order is shipped, tracking details will be sent to:

• Your registered email address
• SMS/WhatsApp (if applicable)

Customers can use the tracking number provided to monitor delivery updates through the courier partner’s website.

If you do not receive tracking information within 3 days  please contact us at:
nocapstore07@gmail.com

6. Delivery Issues and Delays

While we work hard to ensure timely delivery, delays may occasionally occur due to:

• High order volumes
• Weather conditions
• Courier service disruptions
• Customs delays
• Incorrect shipping information provided by the customer

Nocap Store is not responsible for delays caused by third-party courier services once the order has been dispatched.

Customers are responsible for providing accurate shipping details during checkout.

7. Failed Delivery Attempts

If delivery fails due to:

• Incorrect address
• Customer unavailable
• Refusal to accept delivery

the package may be:

• Returned to us
• Subject to additional shipping charges for re-delivery

Please ensure your shipping details are accurate before placing your order.

8. International Shipping (If Applicable)

We may offer international shipping to selected countries.

For international orders:

• Delivery timelines may vary by destination
• Customs duties, import taxes, or additional charges may apply
• Customers are responsible for paying any customs or import fees required by their country

We are not responsible for delays caused by customs clearance procedures.

9. Lost or Stolen Packages

If your tracking information shows “Delivered” but you have not received your package:

1. Check with neighbors or building management
2. Contact the courier provider
3. Reach out to us for assistance

Nocap Store is not responsible for lost or stolen packages marked as successfully delivered by the courier.

10. Damaged Packages

If your package arrives damaged:

• Contact us within 1 day of delivery
• Share clear photos/videos of the damaged package and product

We will review the issue and provide a suitable resolution, such as replacement or refund, where applicable.

11. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Nocap Store
Email: nocapstore07@gmail.com
Address: Hyderabad
Phone: 7477757747

We appreciate your trust in Nocap Store and are committed to providing a smooth, transparent, and reliable shipping experience.